Shipping Policy

Escents wishes its customer the best shopping experience, thus all the deliveries will be made in the following time:

10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.

Orders are dispatched within 24-48 hours of being placed, and domestic orders within India typically arrive within 2-10 working days, depending on transit conditions. Shipment Tracking details will be provided to the customers as soon as product is shipped and delivery can be tracked from here.

Escents is not responsible for damages after delivery.

For all claims for shortages or damages must be reported to customer service within 24 hours of the day of delivery.

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments. Escents delivers PAN India - With standard shipping rates for all orders below Rs. 995/-. We also provide free shipping on all orders above Rs. 995/- irrespective of the delivery address state.

International Shipping:

The brand will only be responsible for compliance with export and customs laws of the country where the products are being shipped from. The consignee must ensure compliance with import and customs laws of the country they are having the products shipped to.

The number of products ordered by the customer may exceed the total number permissible by their country for clearance upon arrival. In this regard, the customer must consider these limits placed by their country while ordering products from the brand.

In the event and for any reason whatsoever, an order does not get cleared by customs in the destination country, the brand may, at its sole and absolute discretion, consider a refund of the customer’s order amount after deducting the shipping costs, return duty charges and any other charges incurred by the brand while processing the order and having the products shipped to the customer.

Please confirm that your order and the products therein are in compliance with and the delivery permissible under the laws of your country.